Last updated: October 4, 2024
This Privacy Policy describes how Hallo Decor Art (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hallodecorart.com (the "Site"). It also covers any communication you have with us regarding the Site or our services (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to users of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this policy, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on the Site, with the "Last updated" date updated accordingly. Please check this page periodically for updates.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information from various sources. The type of information we collect and use may vary based on how you interact with us.
In addition to specific uses listed below, we may use your information to communicate with you, improve our Services, comply with legal obligations, and protect the rights of Hallo Decor Art, our users, and others.
What Personal Information We Collect
The types of personal information we collect about you depend on your interaction with our Site and Services. When we refer to "personal information," we mean information that identifies or relates to you personally.
Information We Collect Directly from You:
- Contact Information: Your name, address, phone number, and email.
- Order Information: Billing and shipping address, payment information, and order details.
- Account Information: Username, password, and security questions.
- Customer Support: Any information you provide when you contact us for assistance.
Some features of the Services require you to provide certain information directly. If you choose not to provide this information, you may not be able to access some features.
Information We Collect Automatically: We may automatically collect certain data related to your use of the Services, including:
- Usage Data: Device information, IP address, browser type, network connection details, and interactions with the Site. We use Cookies and similar technologies to collect this data.
Information We Obtain from Third Parties: We may also obtain information from third parties, such as:
- Payment Processors: Information required to process your payments (e.g., credit card information).
- Service Providers: Data collected by companies supporting our Site and Services (e.g., Shopify, shipping partners).
Any information collected from third parties will be treated according to this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Services: To process orders, handle payments, fulfill shipping, and manage returns.
- Marketing: To send promotional offers and display targeted advertising.
- Security: To protect against fraud or malicious activity and maintain your account’s security.
- Service Improvement: To enhance our customer support and improve the overall experience.
Cookies
We use Cookies to improve your browsing experience and enhance our Services. For more information about how Shopify uses Cookies, please visit their Cookie Policy.
You may opt to disable Cookies through your browser settings, though doing so may limit the functionality of the Site.
How We Disclose Personal Information
We may share your personal information with:
- Service Providers: Third parties that assist in order fulfillment, payment processing, shipping, and customer support.
- Marketing Partners: Partners who help us promote our products and Services.
- Affiliates: Entities within our corporate group, for legitimate business purposes.
- Legal Authorities: If required by law or to protect the rights and safety of Hallo Decor Art and our users.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy policies or practices of such sites. Please review their privacy policies before interacting with those sites.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
Security and Retention of Your Information
We take reasonable measures to protect your personal information, but we cannot guarantee complete security. Please use caution when transmitting sensitive information over the internet. We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, such as the right to access, delete, or correct your data. You may also opt out of promotional emails by using the "unsubscribe" link in our emails.
If you wish to exercise any of your rights, please contact us using the information provided below.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at:
- Email: Support@hallodecorart.com
- Address: Tổ dân phố số 6, Tây Mỗ, Nam Từ Liêm, Hà Nội, Việt Nam